WooCommerce Order History Communication
The plugin facilitates the customers to ask order related queries to the admin. The customers can contact the store owner for a particular order from the Orders section.
This module helps the customer to send and receive messages along with the file attachments and keep the conversation history records. Furthermore, it makes information access easier to immediately resolve the customer’s concerns.
Dear Customers, if you have a question/query, please raise a ticket at webkul.uvdesk.com. We will do our best to answer as quick as it is possible. Don’t give us a low rate without contacting support on the issue you’ve faced with. We are always happy to help you.
Features Of WooCommerce Order History Communication
- Admin can enable or disable the order history communication plugin for their store as per the business need.
- The customers can ask questions related to their specific order.
- The customer can send the message along with the file attachments.
- Also, the admin is allowed to send the message with attachments.
- The admin can define the order status for which the customer can add the comment.
- The admin will receive the mail after the comment is made on the order by the customer.
- Customers will also receive the mail once the admin has made the comment on their order.
- Admin and the customer both can view the conversation history.
v 1.0.0 Initial release